Returns
Online Purchase Return Policy
We accept returns for exchange or store credit only within 48 hours of receipt.
In the event that you are not satisfied with your purchase, an exchange for another piece of art can be arranged. Contact us immediately at info@lineagearts.ca.
Artwork returned for exchange must be packaged in the same container as it was shipped.
All artwork returned for exchange must be received undamaged.
Shipping costs are the responsibility of purchaser.
Commissioned and Special Order Items
All artwork commissioned by you and special order items are final sale.
Damages
Notify us immediately upon receipt of any damaged or defective artwork by emailing info@lineagearts.ca.
Lineage Arts is not responsible for damages that occur during transit with the shipping companies, however we will ensure that the situation is resolved efficiently and effectively.